If you’re trying to check your FedLoan account and feeling stuck, you’re not alone. Thousands of borrowers still search for FedLoan every month, only to realize the portal no longer exists. The good news is that your loans didn’t disappear. They were simply transferred.
The following is a simple and up-to-date tutorial on how to access an old FedLoan account, where your loans are currently, and what to do in the event that you require old records.
FedLoan Is Closed
FedLoan Servicing formally left the federal student loan program in December 2022. When that happened:
- All borrower data was transferred
- Loans moved to new federal servicers
- The FedLoan website stopped working
So if you’re trying to log in directly to MyFedLoan, you can’t. But you can still access everything through the right channels.
The One Place You Must Check- StudentAid.gov
The central hub for all federal student loan information is StudentAid.gov. This is where your FedLoan data now lives.
Step-by-Step: How to Check Your FedLoan Information
Step 1: Go to StudentAid.gov
Access the Federal Student Aid web site.
Step 2: Log in using your FSA ID
Enter the same FSA identifier used to complete FAFSA or loan repayment. If you forgot the same, you can recover it on the site.
Step 3: Open your Dashboard
Once logged in, you’ll see:
- Current loan balance
- Loan status
- Repayment plan
- Forgiveness progress (PSLF/IDR)
- Your new loan servicer
This dashboard replaces everything FedLoan used to show.
Who Took Over FedLoan Accounts?
When FedLoan was closed, the Department of Education transferred loans to new servicers.
Your loans were likely transferred to one of these:
- MOHELA – primarily for PSLF borrowers
- Nelnet
- Edfinancial
- Aidvantage
StudentAid.gov will tell you exactly which one manages your loans now.
Next Step: Log in to Your New Servicer’s Website
Once you know your servicer, go directly to their website.
This is where you can see:
- Detailed payment history
- Monthly statements
- Due dates
- Auto-pay settings
- Income-driven repayment (IDR) application status
Examples:
- Nelnet → nelnet.studentaid.gov
- Edfinancial → edfinancial.studentaid.gov
Important: StudentAid.gov gives you the overview. Your servicer’s site gives you the details.
What About My Old FedLoan Payment History?
This is where many borrowers get confused.
Here’s the reality:
- Your loan history was transferred
- But not every detailed transaction appears online
- Your new servicer usually has summary data
- Full FedLoan-era payment records may be missing
What if you need old records?
If you need proof of:
- Past payments
- PSLF qualifying payments
- IDR forgiveness progress
- Interest calculations
The United States Department of Education may require you to make a request under the Freedom of information act (FOIA).
This is the only way to retrieve full historical FedLoan records if they’re not showing.
Can I Still Track PSLF or IDR Forgiveness?
Yes, but not through your servicer alone.
Today:
- PSLF tracking lives on StudentAid.gov
- MOHELA still services payments
- Forgiveness counts are centralized
So if you’re working toward:
- Public Service Loan Forgiveness (PSLF)
- IDR forgiveness (IBR, PAYE, SAVE, ICR)
Always verify with your servicer by first checking StudentAid.gov.
Bottom Line
If you’re asking, “How do I check my FedLoan account?”, the answer is simple: You don’t check FedLoan anymore, you should check StudentAid.gov.
From there, you’ll find your current servicer, loan balance, repayment plan, and forgiveness progress, all in one place. Your loans are safe, your terms didn’t change, and help is still available if something looks off.
When something does not add up, then do it swiftly. The faster you revise your records the easier it is to correct problems before they influence forgiveness or repayment. You’re not doing anything wrong, federal student loans are complicated. But now, you know exactly where to look.